HELP. I'm Sick in Disney World — Where Do I Go and Can I Get Any Money Back?!

There are few more nightmarish scenarios for a Disney World vacation than getting sick.

Magic Kingdom First Aid Center

However, if you find yourself in this spot, you have to take care of yourself, even if it means sacrificing some of your vacation time. Trust us, it’s not worth the risk.

Pack Smart

Before we get into what you should do if you’re feeling sick at Disney World, a quick note about packing for your trip. Stock up on over-the-counter medications, including cold and anti-nausea medications, as well as hydration packets like Liquid IV or Gatorade powders to stay hydrated. That way, if you do start feeling ill, you’ll already have some remedies on hand.

©Amazon

In Your Hotel Room

If you find yourself not feeling well in the morning, don’t push yourself to leave your hotel room to get to the parks. Understandably, you may want to power through to try and “make the most” of your vacation. However, if your body is telling you a hard “no,” you really need to listen. If you find yourself room-ridden with food poisoning symptoms and need to order some supplies — like more medicine or hydration packs — through a service like Instacart, the front desk will deliver it to your room for you for $6.

©Disney

In the Parks

If your symptoms don’t strike until you find yourself out for the day, each of Disney World’s four theme parks (Magic Kingdom, EPCOT, Hollywood Studios, and Animal Kingdom), water parks (Typhoon Lagoon and Blizzard Beach), and Disney Springs are home to First Aid stations. Make your way there ASAP.

EPCOT First Aid

AdventHealth Options

If symptoms persist, seek medical help either in the form of a telehealth service or from a local facility. Since 2021, Disney has partnered with AdventHealth to offer a number of services to Guests, including urgent care, AdventHealth Telehealth, in-room care, prescription delivery, equipment delivery, and more.

AdventHealth Guest Health Care Services ©Disney

Some of these services include:

In-room visits where an AdventHealth provider will arrive at a guest’s hotel room within 2 hours. Medication may be dispensed by the visiting provider or delivered to your room via AdventHealth Pharmacy. In-room appointment costs start at $325, are self-pay at the time of service, and are not eligible for insurance.
24/7 telehealth service via the AdventHealth app, featuring secure AdventHealth Telehealth visits with an AdventHealth provider, diagnosis, and treatment for minor ailments. Prescriptions are sent to a nearby preferred pharmacy or delivered to your Walt Disney World Resort hotel.
An AdventHealth emergency room is located at Flamingo Crossings Town Center, which offers “access to expert emergency care with no wait. It is staffed by a comprehensive clinical team, including board-certified emergency physicians and emergency nurses.”

AdventHealth ER at Disney World

Refunds?

According to PlanDisney, “theme park tickets are nonrefundable and nontransferable, but the good news is that they are valid until their stated expiration date! So, if you do happen to get sick, hopefully, you can find another date in the future that will work for you.” In other words, you’re most likely not getting your money back. However, it’s always worth reaching out to Guest Services to see if anything can be done or any accommodations can be made, including possibly rescheduling your trip to a later time and allowing you to reuse your tickets.

©Disney

If you find yourself in the unfortunate situation of being sick on your next Disney World vacation, these are the steps you need to take to take care of yourself first and foremost. Stay tuned to DFB for more Disney tips.

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