Imagine this: You’re strolling through Epic Universe, getting ready for a meal so you can refuel for more fun — when you get a sketchy-looking text that appears to be from Universal.
Is it legit? Is it a scam? Are you being catfished by a theme park? Don’t worry — it’s not that serious. We can explain.
We were at Epic Universe the other day, waiting for our reservation at the Atlantic restaurant, when we got a text that sort of appeared sketchy at first — since we had never received a text like this from Universal before (they do have an incredible hotel texting system, but it doesn’t apply to the parks!). While we did have a reservation for this restaurant, we weren’t sure if we should click the link in the text message.
Spoiler alert: we did anyway. WE KNOW, we know — but we had to know the truth, you know? Anyway, the link brought us to this website that was even SKETCHIER-looking, which kind of had us worried.
But, have no fear — we confirmed with an Epic Universe Team Member that this was, in fact, totally legitimate. They told us that Universal is using a third-party system to confirm bookings once they’ve been made, which is why the website is not the official Universal one.
So, if you make a dining reservation at Epic Universe and receive a text asking you to confirm or cancel your booking, chances are it’s legit. Of course, you should always proceed with caution in situations like this and make sure the information looks real before proceeding, but when it comes to Epic Universe — you should be good.
We’ll be on the lookout for more Epic Universe updates as we explore more of this incredible park. In the meantime, make sure you stay tuned to the Disney Food Blog for the latest news!
Are you heading to Epic Universe this year? Tell us in the comments.






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