A New Certification Ensures the Orlando Airport Makes Everyone Welcome

One of the most important tourism-related agencies in Florida has earned a prestigious commendation.

Orlando International Airport

The Greater Orlando Aviation Authority (or GOAA) operates two of Florida’s most important airports: Orlando International Airport (MCO) and Orlando Executive Airport (ORL), the former of which is the main entry point to Walt Disney World for millions of travelers each year. That makes the new certification the GOAA just earned all the more important.

According to a press release, the GOAA has officially become a Certified Autism Center (CAC), a designation awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). This certification “highlights the organization’s dedication to accessibility and to better understand and assist autistic or sensory-sensitive individuals as they travel within the US and internationally.”

Orlando Airport

According to the press release, to attain the certification, GOAA staff had to complete training on “how to better serve autistic and sensory-sensitive travelers.” Another part of the certification was an “onsite review conducted by IBCCES to provide a roadmap of additional accommodations or supports that can be offered to travelers in the near future.”

Kevin J. Thibault, CEO of the Greater Orlando Aviation Authority said of the organization’s efforts, “As our passenger traffic steadily increases, we have a responsibility to foster an environment where all visitors feel welcomed and comfortable in the airport’s bustling surroundings.”

Myron Pincomb, the chairman of the IBCCES – who creates programs specifically for hospitality, travel, and entertainment establishments inducing airports hotels, theme parks, and museums – added, “This is such a huge step toward making travel more accessible and we’re thrilled to continue our work with GOAA as they lead the way in Florida and worldwide.”

WOW

With this new certification, the Greater Orlando Aviation Authority has taken a further step towards inclusion at two of Florida’s most important tourist airports. Stay tuned to DFB for more travel news.