In the battle of roller coasters, it seems like there is a clear winner when we’re talking about the newest additions to Disney World. Yes, TRON Lightcycle / Run opened AFTER Guardians of the Galaxy: Cosmic Rewind (sheesh — these names are a MOUTHFUL!), but it seems like people favor the EPCOT coaster over the Tomorrowland ride in Magic Kingdom. In fact, one of the exclusive TRON souvenirs in Magic Kingdom is totally unavailable right now…and it’s NOT because it sold out.

Tomorrowland

Tucked away in the Tomorrowland Launch Depot, Disney hosts a special TRON Identity Program where you can customize your own TRON-inspired action figure at the Grid Digitization Portal. While this activity is still relatively new, it seems to be a rather unpopular souvenir. Recently, we noticed that all of the TRON Identity Program “Portals” were closed. What’s going on with this souvenir?!

According to a Tomorrowland Cast Member, the TRON Identity Program is currently closed. It’s been closed for about a week, and Cast Members couldn’t tell us when the Portals would reopen or what was going on. The activity costs $89.99 per person.

TRON Identity Program

During our visit, we didn’t see any Cast Members working on the kiosks, though this offering is not officially run by Disney World Cast Members. A Cast Member explained that this is technically a “Third Party” offering, meaning a separate company is in charge of the kiosks.

These are closed for now!

Similarly, the custom photo souvenirs you can purchase around the Disney parks (where your face gets Photoshopped onto a Disney character), like this kiosk in EPCOT, are also a third-party-run operation. This means Disney is not technically affiliated with the program, even if these studios use Disney characters in their photos. Just because you spot something for sale in Disney World does NOT mean it’s an official Disney souvenir. But that’s just a little behind-the-scenes tidbit for you from a former Cast Member.😉

Photo Studio in EPCOT

So, what does this mean for the fate of the TRON Identity Program? We’ll have to wait and see! It could be up to the third-party company that runs the kiosks. We’ll keep our eyes out for updates. The TRON Identity Program is still listed on the My Disney Experience app, so it doesn’t seem like it’s permanently closed…yet.

©Disney

In the meantime, we’re always on the lookout for the latest Disney news, so stay tuned for more.

3 Hints That a MAJOR Magic Kingdom Announcement Is Coming 

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Have you ever tried the TRON Identity Program? Let us know in the comments!