ALERT: One Of Magic Kingdom's Most Popular Rides Unexpectedly Closed. Here's the Plan.

Not everything in Disney World goes according to plan.

Magic Kingdom

Sometimes, you’re hit with bad weather. Sometimes, a bear invades Magic Kingdom (okay, well, it only happened ONCE…so far). Sometimes, your favorite ride is closed. That’s exactly what happened with TRON Lightcycle / Run. It was closed literally all day long, and sadly this does happen. So we thought we’d share tips on what to do if it happens to you.

When we arrived at Magic Kingdom, we made our way over to Tomorrowland and noticed that TRON / Lightcycle Run was closed. Although it was raining, this is not a ride that normally goes down due to weather (since even the outdoor portion of the ride is covered with a canopy). So the weather wasn’t the problem. Something else was clearly going on.

TRON Lightcycle / Run is closed

Cast Members were standing in front of the ride, explaining that it is not currently open.

Cast Members explaining the ride is closed

So What Happens If TRON Is CLOSED When You’re in Magic Kingdom?!

So here’s the thing: TRON Lightcycle / Run does not currently use a standby line. To ride TRON, you’ll need to either grab a spot in the free virtual queue or pay for the Individual Lightning Lane option. Those with a virtual queue will have to wait for the ride to reopen; at that time, the virtual queue will place you back in the boarding group system.

If the ride does not reopen later that day, you can talk to a Cast Member at the attraction or someone at one of the blue umbrellas (the Guest Experience Team). There’s probably not much they can do at that point, but it never hurts to ask if there’s anything they can do to help. Also, if you’re boarding group ends up being called when you have a dining reservation, make sure to ask for help. They may be able to change your time for you!

TRON Lightcycle / Run

However, for those who paid for the Individual Lightning Lane option, you’ll get an “experience redemption,” when the ride goes does. This serves as a boarding pass that lets you ride the attraction at any time of the day after it reopens.

If the ride doesn’t reopen during the day, you can get a refund, but you have to ask for it. Go to Guest Relations and ask for a refund if the ride does not reopen or if Disney has announced it will remain closed for the rest of the day. Note that if the ride does reopen, you do not qualify for a refund. This can be really frustrating since you essentially have to keep up with the status of the attraction on your own and remember to go ask for the refund. We suggest setting some sort of reminder or alarm. There have been too many times when we have hopped to another park or just went on with our day and have forgotten to ask for the refund and have no been given one.

Sadly, rides do go down in Disney World. But we are here to help you with tips and information that Disney doesn’t always share so that you can make the most of unfortunate situations!

What Happens When the Ride You PAID for is Closed in Disney World

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