As the most magical – and busiest – time of the whole year approaches, the Guest Experience Team in Magic Kingdom is ready!
While in the park yesterday, we spotted Walt Disney World Guest Experience Team kiosks on Main Street USA and in Tomorrowland. What are these kiosks for, and how can they help you make the most of your Walt Disney World vacation over the holiday season? We’ve got the answers!
If you need information on wait times, FastPass+, dining information, tour information, assistance with lost and found items, or general information, the Guest Experience Team can help!
Conveniently, there’s also a Guest Experience Team kiosk in Tomorrowland outside of the building that once housed Stitch’s Great Escape.
In addition to serving as a base for Cast Members who can assist with questions and information about the park, this kiosk also has a digital wait times display.
That way, if you aren’t using the My Disney Experience app or your connection isn’t cooperating (it happens sometimes on busy days!), you can check out wait times for attractions throughout the park all in one spot.
The Guest Experience Team kiosks are open until 11:00 PM or until park close, whichever is earlier. Members of the Guest Experience Team will also be strolling throughout Frontierland, Adventureland, Liberty Square, and Fantasyland. Need help? Just look for the blue shirts with the castle logo.
We’ve only spotted these Guest Experience Team kiosks in Magic Kingdom so far, but we’ll keep you posted if we see similar spots in Epcot, Disney’s Hollywood Studios, or Disney’s Animal Kingdom this week.
Don’t Miss Out on Any Disney World Fun This Holiday Season!
The DFB Guide to the Walt Disney World® Holidays 2018 is a one-of-a-kind resource that will help you get the most out of your holiday vacation at Walt Disney World. Order The DFB Guide to the Walt Disney World® Holidays 2018 now!

It includes over 400 pages of must-have information, including:
- A full What’s New!! chapter for the 2018 Holiday Season
- A full Monthly Schedule of Events for the Holiday Season
- How to avoid the crowds on Disney World’s busiest days (and when Disney World closes their parks due to capacity!)
- ALL of the events, activities, and holiday additions in Walt Disney World. ALL. OF. THEM.
- And of course we’ll tell you where to eat! ;-D
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First-timers and Disney pros alike: would having access to a Guest Experience Team kiosk be helpful to you? Let us know in the comments!






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