food IS a theme park
While the Disney Skyliner only opened September 29th, Disney World has already dealt with some technical difficulties.
Disnet Skyliner
Due to a collision, many guests were left stranded inside the gondolas for up to 3 hours (yikes). Buuut, it appears the issues regarding the Skyliner has been resolved ’cause they’re back open!
What a crazy last few days it has been for the Disney Skyliner. This NEW form of Disney transportation experienced an incident a few days ago that has left the Skyliner closed until further notice.
Disney World Skyliner Rescue Vehicles
This accident left some guests stuck on the lines of the Skyliner for THREE hours until they were either evacuated by emergency vehicles or able to disembark at the station. Now, Disney has released an official statement about what took place!
Following the Disney World Skyliner accident last night, guests who had been stuck on Disney World’s newest transportation system for up to three hours have been tweeting their story — and direct messaging us here at DFB — about their experience.
Disney World Skyliner Rescue Vehicles Last Night
Luckily, it was evening, so the temperature wasn’t as much of a problem as it would have been had guests been stuck in the gondolas during the heat of the day. But boredom and the lack of bathrooms ended up being a real issue for many guests, as you’d expect.
Disney’s PA system announced to guests at first that the skyliner was temporarily delayed. Over and over and over again. Then announcements began that the guests should use the emergency packs found under the Skyliner’s wooden seats. These included cold packs, bathroom bags, notepads, and water.
Well here’s a look inside the emergency kit on the #Skyliner. We were just told we could open it. There’s water inside, a note pad, cups (possibly in case nature calls), light stick … hitting 90+ min @WaltDisneyWorld @WFTV pic.twitter.com/3xyvrHGyUO
— Cierra Putman WFTV (@CPutman_WFTV) October 6, 2019
Guests realized that they were seriously stuck. And may be stuck for a long, long time. Many began to post to social media about their predicament, updating the world in real time about their experience.
Truck and ladder being prepped to evacuate from Skyliner at Boardwalk Resort #disneyskyliner #DisneyWorld @WDWToday pic.twitter.com/4WAu5ClwMq
— Aaron Murray (@WaltyDis) October 6, 2019
Finally guests began to see first responders on the scene. DFB follower @Diane_Katherine sent us photos from her experience via instagram.
First Responders on the scene
Guests weren’t sure what had happened, if anyone had been hurt, or what their rescue situation might be.
First Responder Truck Ready to Evacuate
And after up to three hours stuck on the Skyliner, some gondolas began to move very slowly toward the stations while others were evacuated from the air by emergency vehicles.
Happening now at Disney.
Evacuating the sky lifts after a power failure @WFTV pic.twitter.com/o1ZEl8EbJC— tom terry (@TTerryWFTV) October 6, 2019
When guests were able to finally get off of the Skyliner, we’ve seen tweets and had guests report they were given two $50 Disney gift cards and two Disney World park hopper tickets to make up for their trouble. Disney also had cold water available and taxis and transportation ready to return guests to their homes and resorts.
Just finished talking to some @WaltDisneyWorld representatives but no one would say what happened. They took our info and gave gift cards and park hopper passes. My gondola mate was disappointed @DisneyCruise wasn’t on the table. 🙂 pic.twitter.com/IsS0OQpl2f
— Cierra Putman WFTV (@CPutman_WFTV) October 6, 2019
At this time, the Disney World Skyliner is closed until further notice.
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