Disney World is certainly an extremely magical place, but there’s also the fact that no matter how magical it is, negative things can still happen.

Disney World Monorail

Many times, that comes in the form of sickness or injury while you’re on vacation. We know that’s not fun for anyone involved, and it can really put a damper on your vacation, but things happen, and it’s important you know how to deal with them BEFORE you get to Disney World. Thankfully, Disney World now has many different offerings in place that make getting medical help a breeze.

Disney has partnered with AdventHealth since 2019, but we really started to notice their presence in Disney World when they did temperature checks for guests entering the park in 2020 and 2021 following the COVID-19 closures. AdventHealth has also been made the official healthcare provider of Disney World, so that means there are fortunately a lot of options when it comes to medical help.

Advent Health Cast Member at the former Temperature Screening areas

There are tons of virtual options available in the My Disney Experience App that can assist you with a multitude of different issues. You’ll find options such as Athletic Training resources, runDisney resources, Emergency Room resources, Urgent Care and Virtual Care, a Care Concierge Call Center, Vacation Planning resources, and Equipment and Prescription Delivery.

©Disney | AdventHealth

Yes, you can get prescriptions delivered TO Disney World thanks to Advent Health! They can be delivered to your Disney World hotel room by contacting AdventHealth at (407) 939-7480. Additionally, when you’re not feeling well or can’t move around too much, the last thing you want is to have to get up and go to an Urgent Care center, which is why we love that Telehealth visits are offered through AdventHealth on the My Disney Experience App! You can talk with a medical professional from your hotel room, let them know what’s going on, and learn the steps to take to get you to start feeling better. It’s available 24/7 too and no appointment is needed.

The My Disney Experience app has an entire section dedicated to AdventHealth resources ©Disney

However, if you do need to go to an Urgent Care, complimentary transportation to Centra Care Urgent Care, located INSIDE Disney World property at 12500 S. Apopka Vineland Rd, Lake Buena Vista, Florida, is offered to Disney World Resort guests. To organize transport, contact First Aid, Resort Front Desk Cast Members, or call AdventHealth at (407) 939-7480.

Magic Kingdom First Aid Center

There is also an emergency room located near Disney World that is owned by AdventHealth and Disney helped design! It’s located in Flamingo Crossings and is closest to Animal Kingdom. Unlike the Urgent Care location, this emergency room is open 24 hours a day, and features some incredibly calming imagery and music all over.

When we visited, the emergency room was set up so that in the unfortunate situation that you do have to visit, you’ll immediately be taken back to a bed instead of having to wait in the lobby. Now, this could change depending on how many patients the hospital is attempting to treat, but we loved that patients can control the tone of the space of the rooms by changing the color of the lighting, choosing the music, or controlling the screen on the wall — really gives you a sense of control in an otherwise scary situation.

AdventHealth ER

However, if there’s a medical emergency happening inside one of the Disney World theme parks, your hotel, or anywhere on Disney World property, it’s best to locate the nearest Cast Member right away or call 911. If someone is having trouble breathing, someone has taken a nasty fall and appears to be bleeding badly, is unconscious, is having trouble moving or responding, or is otherwise having an issue that you feel needs to be addressed immediately, these are considered emergencies, and it’s best to contact 911 or talk to a Cast Member immediately.

Lightning Lane at Remy’s Ratatouille Adventure in EPCOT

We’re always here to help you plan for your upcoming Disney World vacations, both the great and not-so-great parts of them, so stay tuned to DFB!

Disney World Helped Design the Most Incredible Emergency Room We’ve Ever Seen

Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe!

WE KNOW DISNEY.
YOU CAN, TOO.

---

Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.

Whether you're a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!

GET YOUR GUIDE NOW

Have you ever had to use any of these offerings? Tell us in the comments!