The Unexpected ISSUE We Ran Into at Disney World Today

By Hannah Risser Leave a Comment

Many guests feel like they can’t do Disney World without a smartphone these days. It’s true that the My Disney Experience App can be your lifeline to the parks!

Magic Kingdom

The app can help you check wait times, make dining reservations, purchase merchandise, and much more. That’s why when it isn’t working properly it’s not exactly a minor issue!

Today, we received this pop-up message in our My Disney Experience App. It says that they are performing maintenance on different parts of the app and that some features could be unavailable.

So far we haven’t noticed any issues with accessing different parts of the app. It was just a little annoying seeing this pop-up appear every minute or so when we first opened the app! We checked around, and the most important services like wait times and Genie+ were still up and running, so that’s good news.

Slinky Dog Dash Standby Line

If you do come across any outages, you can still check wait times the old-fashioned way — by walking over and checking the posted sign outside of the ride! These are pretty accurate and even sometimes overestimate your wait. For any app issues you can’t solve on your own, you can check in with Guest Services to see if they’re able to help you. If you’re trying to hop into a Lightning Lane or check in for a dining reservation, this information can also be stored in your MagicBands or Key to the World Cards just in case your app is down.

Lightning Lane at Kali River Rapids

We’re keeping an eye out to see if we experience any issues so stay tuned to our site for any potential updates!

The Planning Tips You Need to Know About Before Your Next Disney World Trip

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WE KNOW DISNEY.
YOU CAN, TOO.

Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.

Whether you're a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!

Do you rely on My Disney Experience or do you prefer to go old school? Comment your strategy below!