UPDATE: The Disney World Reservations Assistance phone line is now available.
Sometimes, reaching Disney isn’t as easy as you’d like it to be.
There are LOTS of folks planning and changing plans all the time when it comes to Disney World trips and many times, that means speaking with a Disney World Cast Member.
Well, if you need to get on the phone to talk about your Disney reservation right now, you might have some trouble. Disney’s Reservation Assistance phone line, (407) 939-4357, is currently unavailable.
Calling the number results in a recorded message that states, “We’re sorry, all circuits are busy now. Will you please try your call again later? This is a recording. Your call can not be completed at this time. Please try again later.”
We’re not sure why phone lines are down, but we do know that Disney’s Polynesian Village Resort released new reservations today, so it may have something to do with high-demand.
If you need to reach Disney right now, either wait to call the number a little later OR look into your options for how to contact Disney when phone lines are down. As a note, we WERE able to get through for Disney World ticketing for both new tickets and existing tickets.
We’ll be keeping an eye on the situation and we will update you as soon as we learn more or if the phone line returns. Stay tuned.
Click here to learn more about contacting Disney when the phone lines are down!
Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe!
WE KNOW DISNEY.
YOU CAN, TOO.
Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.
Whether you're a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!
Are you having issues with the reservations line? Tell us in the comments!






Our handy (and portable!) ebook guides make sure you get the best deals and can plan a vacation of a lifetime.

TRENDING NOW
Want to go to Hollywood Studios when it's LEAST crowded? We're sharing the best weeks...
Your next new Loungefly has arrived.
Two new Disney Visa perks have just dropped online!
Disney has confirmed some MAJOR openings for the rest of 2026.
NEW Disney ears just dropped online and we're obsessed!
Don't forget, a popular transportation option is closing temporarily!
Disney announces some pretty big news, deals, and discounts this week, but not all of...
Every NEW Disney Loungefly coming in April!
New Disney+ perks are here!
Two new desserts have arrived in Disney World!
A Central Florida drought is now causing guests to ask for water at restaurants!
Classic Disney movies just hit differently and this new Loungefly collection is going to deliver...
There are a couple of WDW hotel “secret” locations that locals don’t want everyone to...
We have more details about how Annual Passholders can save this summer at Disney World!
It's been a LONG day of travel -- you might've gotten up early for your...
These are 7 ways to add some Disney magic to your home.
We've got more Disney World hotel pool closures to warn you about.
We're breaking down EVERYTHING you need to know to use Lightning Lanes in EPCOT.
Here's a full guide on how to park at the Downtown Disney District.
How much did it cost to build Rise of the Resistance in Galaxy's Edge? We...